This policy has been made to define our procedures and actions about the complaints received to ‘Journal of Biological and chemical Chronicles (J. Biol. Chem. Chron.)’ published by ERESEARCHCO. Both Publisher and Journal takes each complaint with full seriousness and handles it professionally. The complainant issue is firstly investigated in detail and after that acted upon. Final decisions are conveyed to complainant.
Publisher (ERESEARCHCO) and Journal (Journal of Biological and chemical Chronicles) hold awareness of the following complaints:
Complaint Policy with Guiding principles:
Our Chief Editor, Managing Editor and Staff takes a prompt action on every complaint, irrespective of the authors, academicians or our readers and make their full efforts to solve and satisfy the person to their entire satisfaction within two weeks of complaint.
We also invite queries/complaints for the continuous improvements of the journal quality and for the entire satisfaction of the authors and readers.
Making a complaint(s):
Please address your query/Complaint in a detailed manner on firstname.lastname@example.org or email@example.com
You can also discuss or submit complaint on this mobile number +91-9805071048